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Absolutely disgraceful as Fulham sell tickets to Newcastle United fans but now cancel them

3 years ago

Pretty disgraceful from Fulham football club.

The West London club have now decided to take back tickets from Newcastle United fans who had bought them in good faith for the final Premier League match of the season.

Fulham issuing refunds but countless Newcastle fans will have made travel and accommodation bookings once they’d purchased tickets.

A big positive for trips to Craven Cottage has been the fact it has ‘neutral’ sections, right next to the official away allocation.

Meaning that for Newcastle United (and other well supported clubs) the cast majority of the Putney end becomes one big away section.

In the promotion season of 2016/17, the opening Friday night of the season saw a sellout, largely down to the sheers number of Newcastle fans at the game, an estimated 7,000 or so supporting NUFC as they managed to lose the opening game.

Fulham had changed tack for this particular Newcastle game, they made it so that only Fulham fans with a previous purchase history could buy tickets in the ‘neutral’ sections.

The idea being that they wanted as many of their own supporters inside Craven Cottage if they still had a chance of staying up.

However, once relegation was confirmed at the start of April, Fulham instantly scrapped that idea.

They reverted back to their usual policy of selling tickets to the general public for the ‘neutral’ sections.

Despite tickets being twice as expensive (£60) as the official away section (Premier League rules are that you can’t charge more than £30 for away tickets), Newcastle fans instantly started buying up tickets in the ‘neutral’ areas.

However, after three weeks of happily selling tickets to Newcastle fans and letting them book and pay for travel and accommodation, Fulham have suddenly came out with the following….

Fulham official announcement:

‘Join us at Craven Cottage for the final home game of the season as the Whites take on Newcastle United on Sunday 12th May, 3pm kick-off.

Owing to restrictions imposed on the Club by the SAFETY ADVISORY GROUP, we are unable to sell tickets to away (Newcastle United) supporters.

This means that supporters who live in an NE, TD or or DH postcode will be unable to purchase.

Any electronic tickets currently purchased from fans living in these areas will be automatically cancelled and reimbursed*.

*Anyone identified as an away supporter in areas of the ground other than the designated away section will be ejected.’

A few comments on the above…

Obviously it is totally unacceptable what Fulham have done.

If such a decision is going to be made, do it BEFORE you start selling the tickets, not after the fact.

Why is there no information on how to get compensation from Fulham for any loss incurred by Newcastle fans due to them selling you tickets and booking travel/accommodation you can’t now get a refund for?

Finally, how is refunding tickets only on the basis of postcode going to ensure no Newcastle fans are in the ‘neutral’ end?

I would assume at least 50%, probably far higher, of tickets sold for this game in the ‘neutral’ areas have been sold to Newcastle fans who don’t have one of those postcodes. Instead, you will have a lot of NUFC supporters living down south who have bought up these tickets.

What Fulham have done will achieve absolutely nothing, apart from a lot of hassle and potential financial loss for some Newcastle fans.

Regardless of what Fulham have done, the ‘neutral’ end will still be predominantly Newcastle supporters.

The West London club appear to be as professional off the pitch as they have been on it this season.

The Mag – 3 April 2019:

When they are in the same division, Fulham is always a popular destination for Newcastle fans.

Craven Cottage is a ground full of character, an antidote to the characterless flatpack stadiums that have become increasingly prevalent in recent times.

Another big positive is the amount of tickets that are usually available to visiting fans.

As well as the away end, Fulham have a ‘neutral’ section, which usually has a mixture of tourists and additional away supporters.

For the Friday night game when the Championship season kicked off, the match ended up being  sold out with an estimated 7,000 Newcastle fans inside Craven Cottage.

Predictably the team let everybody down that night, with a lame 1-0 defeat.

For the final match of this season, sales in the neutral section had only been available to Fulham members who had a previous purchase history.

The West London club obviously hoping they would still have something to play for when meeting Newcastle United and wanting to have as many of their own fans in the ground as possible, including in the neutral section.

Tuesday night saw Fulham relegated with five games still left to play, meaning their carefully laid final match of the season plans are now redundant.

Reacting to the relegation, Fulham have relaxed the restrictions on buying tickets in the neutral section.

So now Newcastle fans (or anybody else) can now buy online in sections P1 and P2 of the Putney End, next to the official NUFC away section.

There is one small catch, as you will have to pay twice as much as the Newcastle fans in the official away section.

Premier League away tickets are capped at a maximum of £30 for adults but the neutral section at Fulham sees tickets priced at £60, in line with most home section pricing.

There aren’t a lot of tickets left, so if you do want to invest £60 and see Newcastle’s last match of the season, visit Fulham’s ticket site HERE.

Fulham lost 4-1 at Watford last night, meaning they were 16 points adrift of safety with only 15 points to play for.


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